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A MESSAGE TO OUR MEMBERS ABOUT COVID-19

March 23, 2020

Dear Valued Natural State Members:

As the COVID-19 situation continues, we remain committed to keeping you connected while continuing to provide a consistent level of superior customer service. Following are steps we are taking to provide extra support for customers and employees:

Member Considerations:

Effective Monday March 23, 2020, we will suspend member access to our lobby until further notice. We still offer several convenient options to pay or access your accounts.

  • Our Drive Thru will be open normal business hours for us to take care of your daily needs.
    • Monday – Thursday 9am to 4pm, Friday 9am to 5pm (closed daily for lunch from 1pm -2pm)
  • Online banking at https://naturalstatefcu.virtualcu.net/
  • By Phone (501) 268-9301 Monday – Thursday 9am to 4pm, Friday 9am to 5pm (closed daily for lunch from 1pm- 2pm.
  • Drop Box at our office 901 South Main St, Searcy AR 72143
  • Mail to P.O. Box 422, Searcy AR 72145

If you need to see a loan officer in person, please call (501) 268-9301 to schedule an appointment. We also understand that there may be cases where members find themselves facing financial difficulties during this time. Please let us know. We are your credit union and we want to assist in any way possible.

Thank you for your patience and understanding during this time

 

 

Yes! We now offer Mortgages!

Please contact the Credit Union at (501) 268-9301 for more information!

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